Reservation & Air Ticketing Course
Master airline reservation systems, ticketing procedures, and customer service skills.
Course Overview
The Reservation & Air Ticketing course at Kubis Aviation College is designed to prepare students for a career in airline reservations and ticketing. This comprehensive program covers essential aspects of airline reservation systems, fare calculation, and customer service in the aviation industry.
Key Features
- Comprehensive training in airline reservation systems
- Advanced fare calculation and ticketing procedures
- Hands-on experience with GDS platforms
- Training in aviation regulations and compliance
- Preparation for airline and travel agency interviews
Course Details
- Duration: 1 year
- Level: Professional Certificate
- Schedule: Full-time / Part-time
- Start Date: Quarterly Intakes
- Location: Kubis Aviation Campus
- Language: English
- Certification: IATA Certification
Course Curriculum
Comprehensive training designed to prepare you for a successful career in Reservation & Air Ticketing
- Role and responsibilities of reservation agents
- Aviation regulations and compliance
- Airline industry overview
- Reservation systems and platforms
- Introduction to GDS systems
- Passenger information management
- Flight availability and booking
- Reservation systems and software
- Special passenger handling
- Reservation management
- Fare construction and calculation
- Ticket issuance and documentation
- Payment processing and refunds
- Special fares and promotions
- Electronic ticketing
- Flight schedules and routes
- Aircraft types and configurations
- Airline alliances and partnerships
- Operational procedures
- Airline policies and regulations
- Passenger communication skills
- Handling difficult situations
- Cultural awareness and diversity
- Complaint resolution
- Service recovery techniques
Admission Requirements
What you need to join our Reservation & Air Ticketing program
- High school diploma or equivalent
- Minimum 18 years of age
- Proficiency in English (written and spoken)
- Computer literacy
- Good communication skills
- Must be able to pass Aviation Medical Class 3 examination
- Pass entrance assessment test
Application Process
- Submit online application form
- Pay application fee
- Complete entrance assessment
- Attend interview (if shortlisted)
- Receive admission decision
- Pay tuition deposit to secure your place
Related Courses
Explore other aviation courses offered by Kubis Aviation College
Flight Dispatch
Master the skills needed for safe and efficient flight planning, weather analysis and operational control.
Learn More
Airline Cabin Crew
Professional training for aspiring cabin crew members to excel in customer service and safety procedures.
Learn More
Aviation Security
Comprehensive training in aviation security protocols and threat management techniques.
Learn More
Passenger Ground Services
Develop skills in passenger handling, check-in procedures, and airport operations.
Learn MoreReady to Start Your Aviation Career?
Take the first step towards becoming a certified Reservation & Air Ticketing professional by applying to our program today.